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Patches

Electric issues

HVAC not working

warranty issue 1 test - please let me know if you received this

warranty issue 2 test

warranty issue 3 test

warranty issue 4 test

warranty issue 5 test

Issue 1

Issue 2

Issue 3

Issue 4

Issue 5

warranty issue #1

warranty issue #2

warranty issue #3

warranty issue #4

warranty issue #5

Issue #1

Issue #2

Issue #3

Issue #4

Issue #5

Fan in laundry room does not work

loose tile in entryway

space on baseboard in guest room

toilet cover in guest bathroom does not fit properly

My car is to old, please, replace it

During the private inspection it was stated that there was a problem with the roof. BIC had replied that it was fixed but with yesterday rains we now have a water mark on our ceiling creating paint to fall off. Also the day of our move in 8/8/20 that there had been paint stains on the floor.

Leak Issues

Paint Issues (there is a huge paint stain in the floor)

WATER MARK in ceiling causing Fire Alarm is about to fall off because of the leaking issues

Corner of the tile outside of the house is cracked.

Paint stains in the floor due to water leak.

During the private inspection it was stated that there was a problem with the roof. BIC had replied that it was fixed but with yesterday rains we now have a water mark on our ceiling creating paint to fall off. Also the day of our move in 8/8/20 that there had been paint stains on the floor.

Tile outside is cracked tile is about to fall off . In the corner.

Fire Alarm is about to fall off due to damage from the water leak,

Paint from wall is coming off dude to water leak from the ceiling.

Due to water leaking over the weekend (stated on previous claim) door frame and the door itself got damaged. The wood has began to rot in door frame and the paint in the door is coming off.

Wood Door Frame is rotting

Paint in door Is coming off

Paint stains in floor

Cabinets touchups

Test no 106

On the walls on each side of the walls have noticeable cracks as does the wall around the corner towards porch.

So many issues

MOre issues

Complains

shower head not working properly

Upstairs bathroom door does not shut properly since we moved in

Cracked tiles on roof since we moved in

Roof had areas of water pooling on the pre move-in inspection that is unclear if it was fixed. Need proof this was corrected.

Outside rear sliding glass door - the stucco below the door is cracking and falling out

Kitchen - 2 drawer under the stove keeps dropping off of tracks when pots are in cabinet.

Front door - outside on bother left and right sides at bottom are missing spots that need stucco and bugs are crawling inside.

Kitchen - top cabinet above refrigerator is missing a light because it has a glass door and the rest have lights.

Missing a garage door opener, only received 1 for the for the third garage door. 6) master bathroom - tile below the bath tub cracking

AC leaking into our house

Water damage due to AC leak

ceiling: dry wall not painted, cosmetic

Air Conditioner: Poor circulation to third bedroom, and theater room

Stucco outside cracking and deteriorating

Moving Thermostat; awkward positioning

Below AC duct there are openings,

Cracks on the sealant of the pipe penetration on the roof

Cracks through the inside of the master shower.. fixtures have been done outside previously for same cracks on the same place as well..

Problems with the toilet is off the floor, I need to accommodate it again, Regards....

Garage weather door seal detaching

Roof- cracks and crevices need to be sealed on the roof and protrusions on roof.

Stucco outside around home is cracking and needs to be sealed.

We have had three different occasions where the rock from the trim of the garage falls off. It's happened once on the right side and twice on the left. The left side was repaired in June and it has fallen off again.

The tile in the living room has chipped on one of the corners. We had mentioned it back when we were having issues with the decorative rock from the garage but we were advised to send it in an email.

The rock wall in our back yard was not finished. We were notified by a neighbor that the back of our rock was was incomplete. I have submitted photos where it displays the neighbors side and ours.

Toilet sounds like a rocket ship.

Rusted off gate fixture

Pop nails

Cracks in drywall

A/C in spare rooms not circulating to all vents. Possible air leak in vent system.

Leak behind washing machine. - Water damage visible on drywall - Outlet below water hookup is not GFCI. Needs to be switched with outlet on side wall in laundry room.

Possible defective smoke detector. Main unit kept going off in the Hallway multiple times stating CO was detected and then also Gas was detected. Had Gas company come out twice and the first time they detected a small leak behind the stove but not where the detector was located. Second time they came out when alarm was going off nothing was detected and everything was normal. The gas company advised us to check with builder about the alarm because it may be defective so we switched the unit to another room to see if it would go off again and it did.

AC UNIT NOT WORKING. DIAGNOSED AS A COMPRESSOR PROBLEM. UNIT HAS HAD MULTIPLE PREVIOUS ISSUES.

ac unit is leaking inside the house

Guest toilet on second floor has a leak

Masters toilet requires 2 flushes to achieve a complete flush

Guest toilet on the first floor, after flushing the handle doesn't retract once the storage unit has been filled.

Techo esta goteando brea y por consecuente mancho piso , pierdas y paredes. Se hizo una reparacion hace 2 meses pero no se arreglo el problema. Gracias.

Water heater malfunction

Dryer not drying nor heating. Inspected by the manufacturer and came to the conclusion that there's something blocking or preventing the vent towards the outside of the house. Manufacturer recommended to contact the house builder to have it checked.

A/C Unit not working properly.

House electric box will not close dangerously exposing high voltage cables.

Tankless water heater runs out of hot water within minutes. It was already fixed once. This will be a major issue during the winter.

Rock wall has many holes where cement is missing. This is not a maintenance issue because the house is new, less than 5 months.

Never got the handles for the closet doors

Ceiling fan in guest bedroom not working

AC on top floor whirring

El bolier de la casa tiene una fuga, esta tirando agua

Master floor molding pulling away from wall.

Mater bathroom shower frame not installed properly

Back door molding is crooked or not install properly

Secondary bathroom door molding is crooked or installed improperly

Master bathroom ceiling is cracking along the top wall.

Garage missing sealant thus causing a black widow issue.

Electrical issue two way switch never worked properly in living room and kitchen.

Hollow hole in the dinning room wall

Crack on the structure inside and outside There are several of them

We where still missing one tree

The AC from the vent is sucking the filter

The vent is blowing so hard and its noisy

The vent is dripping water from the vent

The AC is blowing to hard and its noisy

The AC is dripping water

The AC is sucking the filter

The main front door and back door are not aligned property and we have a hard time closing the deadbolt lock. I had provided pictures. Picture attached.

AC unit is making a whistleling sound every time it turns off, this is the third time I call for it.

When Danny was in charge of warranties he fix the disposal unit because it was leaking and there was damage to the cabinet, said it was getting replaced, did not happen. Picture attached.

Foundation moved, the walls moved and I have possibly what it looks like a screw or nail sticking out of a living room wall.

Also the master bedroom door frame is not an inside frame but an outdoor frame.

The front door glass shakes when doors close

2 drawers in the kitchen keep falling off the hinges/sliders. Full bathroom drawer falling off slider

Paint drops on floor thru out the home. Full bathroom, kitchen, front door.

Drawer under kitchen under stove top gets stuck/ hard to close and does not close completely.

Hole in kitchen grout.

Holes that formed on the roof after rain.

Another hole that formed on the roof after the rain.

Cracking that formed on the roof after rain.

Crack line that formed on the roof after the rain.

Cracks and holes on the roof after it rained.

Cracked driveway since 2018

Rock wall has cracks and holes.

Electrical outlet next to back door is not working

Stucco finish has cracked on the outside walls.

Entrance walkway cement is cracked on the left side

Stucco cracking. Spoke to Daniel on April 17 he came by to look and told us that the repairs will not take place until the July or when they are allowed to come into the homes due to COVID.

Taping peeling from ceiling. I have further messages between us and Daniel and dates of calls if needed

The blinds in the living room do not close completely.

Hole in the outside of the house, second-floor kitchen side.

Exposed wire. Needs a safety protective box. The system is not letting me upload the picture to this issue.

There is a water leak coming through the wall of the shower in the master bedroom

The base board in the master bathroom is tearing part from the wall. It may be because the water leak from the master shower.

There is a leak in the wall of the master shower

The molding in the master bathroom is pulling away from wall

Stucco cracks

weather strip missing

paint touch ups

3rd incident of Leakage from main vent, Leakage also caused damage to roof and water discoloration to paint/roof, unknown damage under carpet area where leak occurred.

Large and small Cracks to stucco on outside of residence. Large cracks continue to spread.

Baseboard molding separating from wall in dining room.

Faux beams in living room are cracking

Master shower door falls out of adjustment every couple days making it unable to close door properly

Baseboard molding separating from wall in dining room.

Faux beams in living room are cracking

Master shower door falls out of adjustment every couple days making it unable to close door properly

Electric/HVAC - GFCI Outlets (x2). The outlets near the laundry hook-up and the kitchen sink are not GFCI outlets. These need to be re-wired and replaced with GFCI outlets. - uneven distribution of cold air. 2nd story receives colder air than ground floor.

Floors - Grout on in master bathroom and kitchen floor is loose. - Paint spot on carpet in bedroom

Master Shower: - Pooling water in master shower due to unlevel floor tile. - Paint around the ceiling light does not match rest of ceiling color - Paint spot on floor tiles - Mosaic tiles not cut evenly on wall

No trees in front.

Marks/damage/unfinished areas - front deadbolt gets stuck when using key to unlock - Garage doorframe near top hinge damaged - window sill in master bedroom has mark/damage - floorboard doesn't unfinished from below sink to the dishwasher - crack in corner below skylight - crack in refrigerator drawer - Garage floor epoxy has marks/uneven finishing - kitchen counter corner not filled in fully against wall - paint marks on: Floor boards under bathroom sinks, Black railing along stairs, ceiling fan in living room, small spots on tile throughout house (I was told these paint spots would be removed after the final walk through)

Left side of home doesn’t have power, including fridge and stove. It is an emergency

Garage ceiling has water damage

Laundry room fan was never connected.

Water faucet in the back is leaking

Never received the paint for my house.

Electrical outlet doesnt work

Garage has water damage

Garage door . BIC put a liftmaster garage door opener in my home and the garage door is stalling. The tension needs adjusting on garage door per my conversation with a gentleman at 1-800-528-9131.

Garage door problems .liftmaster installed by Bic. Called 18005289131. Talked to a gentleman and said to call you. It could be a tension problem and the garage door is stalling . Ty Eunice Thaden model # is 8010

AC Unit not working properly

Reafrigerated air not cooling

Master Shower head Leaking

Dryer not heating up correctly. Manufacturer visited my home and determined that the problem is due to not ventilating (if that is the proper term) correctly. Manufacturer recommended I contacted BIC Homes to see what the issue was.

Electrical short on light fixtures above kitchen island. Lights flicker on and off.

El zinc de la cocina está muy rayado y raspado también tiene exceso de silicon qué ya no se puede remover tal ves por eso lo dañaron tanto (Se ven como si están usadas)

La trampa de la tina del baño nesecito revisarse no funciona

Una reja de a/c de una de las recámaras esta muy desanivelada

Water pressure is very low and not constant in the units. I had the water company check system and their lines are at the right PSI. I located the water pressure modules that belong to the units to find them buried and not sure they are functional. I am enclosing some pictures of where the pressure valves are located. Please send a plumber to fix the issue. This is urgent as the residents are living with a trickle of water pressure. Thank you!

Kitchen Quartz is still separating where the other piece was attached. Kitchen cabinet where quartz was detached is separated (sink area)

Master bedroom restroom faucet leaking underneath.

Backside Rock wall falling apart.

Backyard hose faucet water pressure not coming out fully right away.

Tiles on floor of restroom broke

Cracking on stucco on various areas around the house

Tiles around garage door fell off.

Back corner of house cracked.

Corner by front door cracked.

Upstairs bathroom door not closing. (Called and sent pictures to warranty department since June 2020)

Left living room window leaking. (Called and sent pictures to warranty department since June 2020)

Light bulbs going out and continuous flickering. Bedroom/office upstairs, dinning room and kitchen island pendant lights. One of the switches for dinning room lights stopped working completely I have video but too big to upload.

Test

Test

No water pressure on guest bathroom shower. No hot water at times and unavailable to maintain water pressure. Having issues since moved in with shower. Foreman stated there had been a leak before the final walkthrough and they had fixed it before moving in to home. Issue has not been resolved. Urgent please.

After one month if filling out this form my home issues have not gotten resolved. Gillermo Acosta emailed me once to say he is working it.

Electrical wire hanging, do not know if it is live or not.

The kitchen wall has two holes.

Two closets doors and laundry doors do not close completely.

The internet connection located on the masters closet does not work. The internet company came and had to made the connections through the living room.

The kitchen lamp is missing a decorative hanger.

There’s no cold water nor pressure on the restrooms. An email was sent to Mr. Guillermo Acosta on September 21st and we have not heard from him.

Cracks in grout of tile in kitchen/living area and stains on tile of paint or concrete. Cannot be removed with regular cleaners.

Upstairs bath not properly sealed around corners and edges, and is stained at bottom with glue or some unknown substance that cannot be cleaned or removed with regular cleaning supplies. There are markings on tile inside bathroom, and concrete or something glued to bottom of shower floor. A screw is sticking out of the door in master bathroom.

The outside, bottom of balcony area has cracks and needs to be sealed.

Smoke detector went off after 10 seconds of having heater on and filter was already changed.

Side gate lock needs to be cut so that we can actually close the gate, and one of the upstairs bedrooms was missing a lightbulb.

multiple

Cracks in the stucco outside the home on all sides of the home. The seal on the bottom of the front door is damaged , we barely use the front door we use the garage for entrance.

Cracks in the railing on the master bedroom balcony. Floors squeaks really bad upstairs, you can hear ever step that someone takes where you are downstairs.

Seal on garage door does not properly seal. The ceiling fan in the master bedroom does not work like the other fans in the home. The fan moves extremely slow even on high. The downstairs bedroom closet door is hard to close.

The toilet paper roll in the bathroom upstairs constantly comes off the wall. HVAC vent in the master bedroom was was to add additional one , but never did because that is the only room that stays hot all year. The bedroom door next to the master is hard to close. The door leading to the balcony in the master bedroom is hard to lock.

The cabinet that is under the stove does not align properly. The drawers in the kitchen does not properly close all the time, there is a piece of wood at the back not sure of it suppose to be there. Water damage under the sink where water was leaking, which was only a few week after move in. They fixed the pipe but not the bottom of the sink.

Roof Covering Materials Type(s) of Roof Covering: Built-up Roof (membrane) Concrete Tile Viewed From: Walked on roof. Comments: Roof penetrations, flashing areas and roof coverings were inspected. Life expectancy of the roofing material is not covered in this inspection property inspection report. If there are concerns about the roof covering life expectancy or potential fro future problems, a licensed qualified roofing specialist should be consulted. An opinion or warranty by the inspector can not be offered as to whether the roof has leaked in the past, is currently leaking, or will leak in the future. The built-up roofing final coating is peeling at several areas, in need of repair. There is a left over concrete roof tile on the roof, in need of repair.

Interior Walls:The interior walls are sheet rock. There is loose sheetrock tape at the dining area and den, in needThere are cracks in the stucco at several areas, in need of repair.The property rock wall has settling cracks, in need of repair. The property rock wall has a damaged detached area at the south wall, in need of repair

There are nail pops at the den ceiling, in need of repair.

The hall bathroom door knob sticks and will not latch, in need of repair. The overhead garage door has loose weather stripping, in need of repair.

ELECTRICAL SYSTEMS A. Service Entrance and Panels Comments:100 amp electric service, the meter and 100 amp main disconnect are located on the north side of the house, the main house panel is in the garage. Overhead Service Underground Service The adequacy of electrical service and load calculations are outside of the scope of the inspection. Bonding conductors can not be observed in finished structures to determine their serviceability, continuity or connection fittings and clamps. In some instances missing grounding and bonding can be identified, it can not be confirmed or warranted that all pipes, plumbing and gas, including CSST, metal framing, metal construction components, appliances or like kind materials or fixtures that can conduct electricity are bonded. There are open knock outs at the main panel, in need of repair. The refrigerator is not on a dedicated outlet, in need of repair. Cooling Equipment Type of System: Concord Combination refrigerated air conditioner/heater. Comments:Reading 49 degrees at the registers. The condensation drain line/s terminate too close to the house, in need of repair. Duct Systems, Chases, and Vents Comments: An south wall vent cover flap is blocked shut, in need of repair. The back outside hose bib is missing a back flow preventer, the master bathroom toilet seat is loose, in need of repair. The oven light does not work, in need of repair.

This is our list before the two year warranty ends later this month. Master Bedroom • Chipped paint on the base board by the door • Chipped paint on the base board by the head of the bed nearest the bathroom • Knick on the roof underneath the keyboard • Master closet has rough pain area on the top of the door (original “correction” sticker is still on -- • Bottom of the bedroom door needs to be sanded • Scuff mark on wall by outlet closest to door • Closet door stop needs to be replaced • 2 spots on the ceiling Master Bathroom • Lining in the shower is coming off • Scratch mark on the bathroom door • Knicked paint above where scale is • Paint chipped on cabinet • Paint on the window • Crack on walls by tub • Knick nearby tub • Other crack near corner by tub • Paint dried and dripping down by the tub • Tile sticking out caddy corner the toilet Other Bathroom • Chipped paint on door • Bottom door needs sanded • Little pad door protectors are missing • Defogger needs to be checked again • Scuff on outside wall of bathroom hallway Son’s Bedroom • Indentation in wall by table • Indentation in wall at foot of the bed • Indentation behind the door • Chipped paint on the door • Bottom of door needs to be sanded • Line on the ceiling that needs to be repainted Guest Bedroom • Chipped paint on the bottom wall—wood frame opposite bed. • Bubble on the that same wall mentioned above • Scuff on closet wood frame • Scuffed paint on the wall right above the desk • Scratch on the closet hanger pole • Scratch and line on door

Hallway by Garage • Chipped paint on doorposts—all three • Chipped paint on corner of wall • Sealant on garage door coming off Dining Room • Crack between dining room and kitchen up high—by the door • Chipped paint on baseboard nearest the living room • Chipped paint by left side of window • Chipped paint on small window nearest living room • Chipped paint by the door on the frame • Missing paint on the dining room side on the island wall by the corner • Chipped paint along the frame on the island wall by the corner • Chipped paint along the frame on the island wall • Ceiling needs to be painted where plaster was placed—close to the living room above the foot of the table • Crack lower down by the window between the living room and dining room Kitchen • Knick in the cabinet closet close to the fridge on the left side • Sealant in and around sink area is coming off • Indent in the pantry door • Door pad protectors are missing (the octagon shaped foam pieces) • Light in the kitchen has paint/particles sticking out of it • Missing paint on the lower cabinet door (nearest drawers)

Entryway • Missing paint on the corner/chipped paint • Dings and chipped paint below gallery wall portion • Missing paint on door frame • Scuff mark on the door and closet door from door protector Living Room • Ceiling needs to be painted from where plaster was placed • The texture is different for the light between the living room and the entrance way. Looks like there is a line there. • Small black line on the corner in between the hallway to the bathroom and living room • Knick by the archway leading to the master bedroom

Outdoor • Chipped paint on window frame (silver part of frame) of outside dining room—small window • Chipped paint on front door • Top left corner sealant of door in front • Cracks near roof above window front of house • Cracks below front window and above • Crack on railing in front of house • Crack found on right column in front • Crack front of garage • Gate right side of house • Cracks throughout right side of the house • Back window frame is coming off—third window where master bedroom is • Cracked column in the back of the house • There are holes in the wall between our neighbors and our house • Glob of paint dried in patio area on halfway wall toward the top

Master room restroom no toilet paper holder

Master room restroom no water presure on shower

2 damage wall corners

Wrong drive way lights Pipe on roof not painted

Electrical outlet falling Kitchen sink motor not working

Outdoor outlet in back patio not working

Front and back doors not aligned or sealed properly. The doors have to be lifted up to close. We get large amounts of sand that comes in through the front door because it is not sealed.

Cabinet baseboard unglued and fell off in the kitchen

the master bathroom bottom floor molding is coming unglued from the wall

Pieces of the gate is not securely fastened to the concrete and the other part needs to needs to be welded or stapled to the concrete

The garage walls need to be complete.

the master bathroom floor molding is coming unglued from the wall

the gate needs to be re welded and fastened to the concrete

the garage needs to be completed

Garage doorwas never fixed on thursday or tuesday .

I had told you about the moulding falling apart in my.dining area.

Pintura por toda la casa en los pisos

Pegamento en todo el sink y la chapa de las puertas nesesitan agustarse

Un tile del pasillo está flojo y también un cajón del la cosina no cierra bien

El baño de la recámara máster tiene mal olor en el sink

Más detalles Enchufe de la sala está flojo

AC not working, only blows hot air.

Dishwasher not powering on.

We found cosmetic damage on the garage door that we missed at walk thru.

There are stickers/adhesives on window in master bedroom that were not removed.

There are several cracks on all 3 rock walls.

Hallway shower. No water pressure. Plumbers unable to fix at first attempt.

Foul odor emanating from underneath staircase carpet, especially when environmental humidity is higher. The carpet company came and replaced 2 steps only, but the issue turned out to be the entire staircase as the smell still persists

part of the staircase carpet is detaching

front and back doors are tilted and need adjustment

front and back doors have openings/cracks when closed that need to be sealed

garage door needs door strip on the bottom (small insects get in)

a concrete stain was left on the entrance walkway

the kitchen sink disposal button is detached

there are various stuco cracks, rough/unfinished edges throughout the exterior walls and pillars

roof of backyard shade area was left unfinished (the roof contractor never returned to complete that)

Garage dry wall is warping

Tile on front landscape is loose

foul odor emanating from underneath staircase carpet, especially when environmental humidity is higher. The carpet company came and replaced 2 steps only, but the issue turned out to be the entire staircase as the smell still persists

part of the staircase carpet is detaching

front and back doors are tilted and need adjustment

front and back doors have openings/cracks when closed that need to be sealed

garage door needs door strip on the bottom (small insects get in)

There are exterior issues with the home with cracks along the wall outside the home

The roof has water ponding

Ceiling fan is inoperable in living room

Weather stripping in need of repair for garage door

And various other repairs per the attached home inspection report

Stucco/paint peeling off of back exterior wall

2 Cracks on Rockwall.

gap-in frame of mirror; downstairs bathroom

falling stucco. By back porch.

wire (or something outside) of master bedroom window.

Please just clean the skylight; (don't have a ladder that long). The stain drives me crazy, every time I see it. lol

The ice maker in the refrigerator is not working.

Barn door no on track , door doesn't roll closed correctly. Festival home, would need fixed any day before 11 am please

Hydro Message Therapy Equipment in tub, electrical motor not bonded properly. Located in master bedroom.

Possible leak that had already been “fixed” It’s on the garage and though we cannot see the leak the floor continue to get wet. Problem had already been fixed but there’s still water.

The alarm that detects the gas and carbon monoxide keeps going off. Batteries have been replaced and the gas company was called. Gas company spent about 2 hours trying to figure out what it was and couldn’t find anything. He instructed us to call you all to come look at the roof because there’s a possibility that there’s a gas leak in the roof or possible short in the wiring.

807 HC Gilbert Minjares Unit B front door does not secure. Electrical Plug in Kitchen inoperable. A/C not cooling properly.

807 HC Gilbert Minjares Unit A A/C not cooling properly , Kitchen utility drawer falling off and bent rail. Carpeting in first bedroom gap opening. Seams coming apart.

Nail heads showing on walls

Nail heads showing on ceiling

Bar light fixture showing signs of cracking

Shower door damaged at top, and seal loose at bottom of door. Also, oiled bronze finish, but installed with stainless steel screws!

Damaged tile in bathroom

Cover for water access/turn off valve is missing

Poor/incomplete sealing on planter wall

No cover installed on outside clean out. This is not the complete list. More to follow.

Heating system not heating the house properly

Issue with the garbage disposal/dishwasher unit. Summary: This is the second time our disposal has stopped working. The first time, someone came, and reseted the disposal which made it work. My husband has followed the steps but it is not working with the reset. When we first moved in we had an issue with the dishwasher not turning on, and when the Bic warranty officer, Daniel, came to fix it, a water pipe bursted and water submerged all the electrical circuits under the sink. The dishwasher is working and nothing is clogged on that end. We have tried contacting warranty officer with no luck and now we are getting a smell that's coming from our sink when you walk into the home. We want to get this fixed as soon as possible. Thank you. Respectfully, Chris Nazario

Finishing texture and paint on the dry wall.

AC works but heater does not.

Tape Line showing on laundry room and first room

Cracks on garage shelf’s and bottom molding caulking

Cracks on hallway roof

Nails coming out of walls on in 3 rooms

Toilet on half restroom is loose

grout is cracking on the edges no silicone was added in upstairs restroom

walk in shower drain not installed correctly jacuzzi to be finished polished

downstairs restroom strong sewer smell since house was bought

Over spray on windows

upstairs master room left sink get clogged with plug

Outlets in both up stairs bathrooms not working. Wont produce electricity when an electronic is plugged in

Kitchen quartz is sinking where other piece was attached.

Cabinet underneath kitchen sink is detached.

Rock wall in back yard is falling apart.

Plants not planted correctly. Roots are showing and are drying up

Granite is not sealed correctly

Mirror in master bathroom room need caulking out around it. Feels loose and can see the cracks

Light fixture need more caulking around it

Drawer stuck

Plants not planted correctly

Drawer stuck

More caulking needed around light fixture

Caulking needed around loose mirror in master restroom

Granite not sealed correctly

Faulty wiring for dryer?!? Brand new dryer installed, and when they plugged it in there was a loud BANG, and light in drum flashed and went out. We thought it was a faulty unit, because our circuit breakers didn’t trip. Ordered a new dryer. They tried to install second new dryer today. Same thing happened! So not the dryer, but the wiring! I’m very frightened! It’s making me say “not an emergency” in order to submit this. I feel it’s very urgent and left Mr. Acosta a voicemail on the urgent phone number and am awaiting his return call. I am sending this to document it all! Please be advised I HAD to check the no emergency box, even though I feel it’s pretty urgent!!

Grout by front door is breaking and loose

Water leaks onto both bathroom sink countertops when not turned up all the way. Faucet is too close to edge, makes it hard to wash hands etc

We have a roof leak - I could see the staining on the ceiling. I've been trying to get someone from your warranty department to answer the phone (NO LUCK) - I've left multiple (NO REPLY TO ANY OF THEM) - I talked to the operator at your office and she put me through to your number (VOICEMAILBOX FULL) and was unable to contact ANYONE in your department. Since I regard this as important, I had a roof inspector come to look - he confirms a leak - plus TEN other defects that will likely leak plus a major defect in the way the roof was constructed in the first place. I've tried every possible avenue to solve this... I NEED AN ANSWER **NOW**.

Six months ago we reported a problem with our shower door - you sent some one to look at it - they went away without doing anything - and nobody has contacted me since.

The electrical problems with GFCI's tripping when they shouldn't was not adequately addressed by the guys you sent round. They were supposed to come back and get another look at it - but in the end, I gave up and replaced a bunch of GFCI's with new ones - and the problem seems to have abated. Your GFCI's are **JUNK**.

Bathroom downstairs- grout touch up needed on floor. Paint touch up or repair under light fixture. Outside coat closet touch up on grout needed on floor. See pictures

Bedroom #3- 3 electrical outlets do not work. See picture for reference.

Garage- paint touch up needed, was addressed at orientation but was not completed.

Upstairs bathroom- low water flow in toilet.

Kitchen- under counter, granite damaged, was addressed at orientation but was not completed.

Garage door insulating strip is coming off the wall.

Bathroom on main floor has a noticeable water leak sound coming from tank.

Carpet on stairs is coming loose from under the stair lips.

Bathroom door not closing

Touch up on all cabinets

Microwave not heating

Grout in master bathroom stained on walls

Stairways paint touch up and clean up

Christmas light outlets and outside outlets are not working.

Electrical shortage at dryer receptacle.

My outdoor outlets are not working. I reset the breakers but they still do not work.

Tile is missing on the left-hand side entering the flex/media room.

Master bathroom shower.

Master bathroom shower door is not aligned.

Mayoría de los tornillos están mal puestos y no se pueden meter

La entrada se está abriendo partes

Se está partiendo la pared ya no la habían arreglado unos meses atrás

Hay un corto o falso contacto dos focos están parpadeando

Opening on the highest part of Skylight Both restrooms were not completely sealed

Missing 1 hinge on one bedroom door

Missing caulking in several small areas

Cement in master bedroom on floor and walls

Spray paint on restroom cabinets Couldn't be clean

Outside power outlets have no power.

Floor has only be swept. It has never been mopped or used water. Grout on floor is continuously falling out and breaking apart.

Garage door not installed properly. Binding. RAC RAC Doors owner could not install opener because lack of wood framing would cause more issues with door. He said door needs to come off, framing installed and door replaced. He said will need restuccoed. He said BIC must have overlooked this, it is an accident, but needs corrected because door is already binding.

Back door latch does not close. Deadbolt is not closing properly.

Fill valve in downstairs toilet and water supply line leaking

Cracks are growing at the wall intersections both at the ceiling end and down below and at the wall base board. Multiple locations/rooms.

Verify electrical outlets, when plugging equipment/testers there is no sign of power in the restrooms. Need to be fixed.

Garage door binding, leaving black streaks.

Driveway needs repair after water pipe fix.

Garage outlets not working, garage doors won’t open or shut. Recent breakers with no luck. Working from home this also connected to my router so my WiFi is down. Need help ASAP my lively hood is based on the intent access

Leak under sink caused the wood to warp and it started to peel back

Our fire alarms went off last night, possible it was the carbon monoxide detector. The heater was on at the time and we didn’t turn it off until about 20 minutes later once we realized it could be the heater. When we turned the heater off the alarms immediately turned off. The fire department came and suggested we have someone come inspect the home for leaks or a faulty system.

236 Epsom Dr. 30 day Work order list. 1. All Bathroom outlets don't work 2. grout in bathroom floor cracking 3. Master bathroom shower head leaking 4. Upstairs bathroom shower head plate loose 5. Master closet tile uneven at closet doorway 6. Kitchen faucet length to short 7. Middle part of stairs squeak and 1 step 8. Garage and backdoor weather striping has gaps 9. Rockwall has cement splashed on it in 2 areas and rocks sticking out 10. Back patio drain crooked 11. All paint has water bubbles 12. Telecom pole still not fixed 13. All tile has cement and grout 14. Garage exterior caulking needed.

Stucco cracks

Outside oulet not working.

Shower head and handle 4 inches off center in master bath (we have discussed this several times)

Damaged tile master bath (photo previously provided)

Rubber seal around garage coming off

The same faucet leak has returned. It's bbeen a problem. I feel that there is a defect because it keeps happening. It's been attended to by people that were sent here several times. Ty you. Eunice Thaden

Faucet still leaking water. This has been see by several people that Bic has sent. It is the hallway bathroom. I feel there is a defect because of it not working properly ty Eunice Thaden. Here is a picture I took yesterday.

Spot light on left entrance nitch is not working turned off .

Homes (both units) were never cleaned. I closed remotely and the interior of the home still looks like it is under construction. I have purchased a new home before and it was spotless. Please have the cleaning team come by and sweep the debris out of the yard and from the bath tubs and sinks. *I have sent photos to Magda Acuna for reference*

Door jambs are not affixed properly. My representative noted this on the walk through and one door was fixed but the others still need to be refitted/resealed.

Door steps are splitting on all the doors and need to be replaced.This was also noted on the walk through but not fixed.