views

your-nameyour-emailtel-673addressissue-1photo1issue-2photo2issue-3photo3issue-4photo4issue-5photo5Sequence NumberEntry IDhoneypot-875
Leah Moore
319-230-1406
14976 Eddie Mullens Ct Unit A
1
6418
Sergio L Cuartas
9157276626
3533 Orio Palmer Dr
2
7578
Tania Ikeda
9564559820
2101 Con Lockhart Pl
3
12215
Nickolas Bendickson
9158319200
2720 Tierra Malaga Place
4
13168
Leah Moore
319-230-1406
14976 Eddie Mullens Ct Unit A
5
15753
Rosalba Sandoval
7605740267
14840 Ava Leigh Ave
6
29623
Enrique Mejia
7022010535
14941 Boer Trail Ave El Paso tx 79938
7
32305
Victor Mendoza
5126383230
14652 Hunters Grove Ave
8
36627
Juan J Ortiz Jr
915-252-2365
800A HC Gilbert Minjares Dr.
9
37301
Juan J. Ortiz Jr
915-252-2365
800B Gilbert Minjares Dr. Socorro, TX 79927
10
39962
Enrique Mejia
7022010535
14941 Boer Trail Ave
11
41619
Enrique Mejia
7022010535
14941 Boer Trail Ave
12
41621
Juan J Ortiz Jr
915-252-2365
800A H Gilbert Minjares Dr.
13
41836
Juan J Ortiz Jr
915-252-2365
800A H Gilbert Minjares Dr.
14
41837
eduardo torres
9152408728
14808 long shadow el paso tx 79938
15
42354
Juan J Ortiz Jr
915-252-2365
800A HC Gilbert Minjares Dr.
16
43920
Edgar Rincon
9155389875
2113 William Caples
17
44096
Juan J Ortiz Jr
9152522365
800A HC Gilbert Minjares Dr. Socorro, TX
18
45616
Mauricio Chavez
9152345178
6076 Rivet Place, El Paso, TX 79932
19
46473
Juan J Ortiz Jr
915-252-2365
800A HC Gilbert Minjares Dr, Socorro, TX
20
50807
Juan J Ortiz Jr
915-252-2365
800A HC Gilbert Minjares Dr., Socorro, TX
21
50808
Juan J Ortiz Jr
915-252-2365
800A HC Gilbert Minjares Dr., Socorro, TX
22
50809
Sergio L Cuartas
9157276626
3533 Orio Palmer Dr
Picture-of-Subdivision-Plat-Vista-Bonita-Commercial-12-AC-I-10.jpg
23
54508
Alex Aguirre
9156030820
1759 my home
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24
55059
Alex Aguirre
9156030820
1759 my home
IMG_1448.jpg
25
55060
Juan J Ortiz Jr
915-252-2365
800A HC Gilbert Minjares Dr.
IMG_9023.jpg
26
56434
Renee Baker
5123183667
13377 Plumpton Rd, El Paso, 79928
IMG_20200221_142417.jpg
27
59717
Rodrigo Navarro
9152599034
13638, Linton St El Paso 79928
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28
59907
Jamie Mulkern
951-346-6091
2120 William Caples St
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29
59912
Ruben Escobedo
2103918853
12407 Triple Crown Ave
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30
60360
Raul Gamez
915-781-8774
14833 Holly Springs Ave.
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31
60463
Renee Baker
5123183667
13377 Plumpton Rd
IMG_20200221_142417.jpg
32
60488
Abigail Garcia
9159266270
14816 Ava Leigh
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33
60490
Alfonso Avitia Jr
9157403142
14816 Ava Leigh
trim.1454AD52-2E74-44D0-98BE-6EA8C1AAC8F3.mov
76FF5632-0AD1-4167-85E8-D65AE74B9475.jpeg
34
60542
Andrew Hagler
9152032180
7268 Meadow Sage
D4E814E0-00B9-42E1-A5CB-2FB6A95BE2AD.jpeg
C23AE3EE-70DB-4BB7-8C63-37EACFF4BC49.jpeg
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35
60560
Wesley Sunter
9412762524
412 Fashion St
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36
61672
Miguel Payan
915-253-2889
3405 Dana Grey
water-heater.jpg
37
61874
Jesse Sapien
9157049130
6081 pockets pl el paso, Tx 79932
20200523_175837.jpg
38
62033
Rene Garcia
9155009465
14821 Tierra Coruna
15932751466915303109132845961755.jpg
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39
63422
Mauricio Chavez
9152345178
6076 Rivet Place
9f58cd7cfe4818f683bf2b3c13112600
40
64542
Renee Baker
5123183667
13377 Plumpton Rd
238de8454f06405b1f6e4a6bb272417f
41
64544
Taylor B Phi
7148370317
14733 SUNNY LAND
d9b75604bdc9eb62bd71534371c01c31
42
65005
Richard Inman
949-468-6912
609 Jalynn Grace Drive
60fc8cb57e78727d60d2093ddf8a208e
5f94255e7006b54778913f6472866875
169c5e80d1d8e59b642fa8a96c0813f0
43
65065
Daniel Pena
6911900
14681 Hollysprings Ave
adf86610e12fe4633500262889316acf
4f172b039ad2f0b06b75819b62dde49e
daa71356700333ae4e1403aa04ea77cd
44
65135
Enrique mejia
7022010535
14941 Boer trail ave El Paso tx 79938
6d088eb878b395ad339a2c4627ad31c0
e811e673e5b91b2ea193fb3d967e28a8
45
65163
Geovany A Ramirez
9153556285
6112 Rivet Place
c58dfefcd7cf254186267a8c2e7f79ce
46
65354
Nathan Dunn
4693378677
806 (A&B) TS Daniel Cadena Dr. Socorro TX 79927
d3795f181fe657f47f653652f686c451
47
65358
Ulises Neira Galaviz
9152826357
6092 Rivet Pl, 79932
c12197b3fcbc31e20dba64cdb86a30b5
48
65450
Ulises Neira Galaviz
9152826357
6092 Rivet Pl, 79932
7d9853f69898b8573bfb85c76326f0c6
cea87530f63fdcfea3b77061e615e604
49
65453
Ulises Neira Galaviz
9152826357
6092 Rivet Pl, 79932
41b27b2d418f50d47dd3176dbd63c367
846bb1400a264d38b6c42e5c70ebb5c7
dbe3046665e480fb35232ab62e79ba8e
50
65454
Ulises Neira Galaviz
9152826357
6092 Rivet Pl, 79932
d9c80f65b618e1eb12d8492e7eceec22
cb9332ee0b4685737e6a3978e85efd9a
7a78e0b800255295c82dd32f99f9136c
51
65455
test shirley
9155884456
14004 Highweed
6615b42d05c78025585dd87b7d2d7356
52
65457
Richard Lue
6159996754
2148 William Caples St
75169936cf8f7c7363e7974150312d62
b66193c268dfb4eab12a40978f731937
53
65468
Santiago
9155403739
11440 Montwood
b406f9797d948e155784940589932a1e
54
65494
Erika Loya
(915)315-8015
13601 Sproatley St
93f036d586fe485ca4e9dde308d4704b
4875755af619e51dc8c31cbfb2193c1e
ac5d81ed7a9ad486ae3e783d99741abb
55
65535
Wesley Sunter
9412762524
412 Fashion St
6a57ff80950ca976a8df142099c6624f
c983549872c93f1a3794668bd6086298
75fa68a9714f705cbcb05d2feb9985da
56
65779
Wesley Sunter
9412762524
412 Fashion St
9bf06dc825999cd93bb4d1f639bf3fe0
9cfe17c89c014189be80cdcb4284e011
2f2d6297b439c8ea2ee675ffbedc1f15
57
65781
SANTIAGO HERNAN PORTAS
9155403739
R Bartolomeo Bandinelli, 95
Patches
50e9dd6d946688f7208a0e6a209e6832
Electric issues
HVAC not working
58
66127
Kelsey Schweitzer
8179441484
4965 Preston Park Blvd Suite 400
warranty issue 1 test - please let me know if you received this
347dd92181fc7cf3ca22117b2b73209e
warranty issue 2 test
0192bdcacfc4e6d116a7d8f282cb8892
warranty issue 3 test
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warranty issue 4 test
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warranty issue 5 test
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59
66134
SANTIAGO HERNAN PORTAS
9155403739
R Bartolomeo Bandinelli
Issue 1
7acb3088d917532d1d597ad2a01bf08b
Issue 2
Issue 3
Issue 4
Issue 5
60
66135
Kelsey Schweitzer
8179441484
1532 Ports O Call Dr
warranty issue #1
347dd92181fc7cf3ca22117b2b73209e
warranty issue #2
0192bdcacfc4e6d116a7d8f282cb8892
warranty issue #3
7a0a286ba46aa8ad7700265afcc95708
warranty issue #4
23aa3fa840632a780c916c9b2a1a158a
warranty issue #5
2ff278dd615895394fb88015421811f5
61
66136
Shirley W Cienfuegos
9155884456
14004 Highweed
Issue #1
87cf286ec81773b5250f40dba8c8b5a7
Issue #2
Issue #3
Issue #4
Issue #5
62
66145
Danelle Carlos
9155030402
14812 Tierra Crystal Ave
Fan in laundry room does not work
44652a905125a0ccf3d0920ecef21248
loose tile in entryway
1e62e52c1836a0e1471920011e1451ef
space on baseboard in guest room
1c3b2fa9fde872a30819ce4cdc730255
toilet cover in guest bathroom does not fit properly
63
66189
Santiago Portas
9155403739
11440 Montwood
My car is to old, please, replace it
dc0d05a264366382f9fbaa28a0031dac
64
66200
Jassia Huerta
9154120748
14816 Tierra Crystal
During the private inspection it was stated that there was a problem with the roof. BIC had replied that it was fixed but with yesterday rains we now have a water mark on our ceiling creating paint to fall off. Also the day of our move in 8/8/20 that there had been paint stains on the floor.
617f5e074de6f22e5a0f179357ceeb51
Leak Issues
a9966544eb78f0c6b5d654b6eed42455
Paint Issues (there is a huge paint stain in the floor)
0a9e5bae032755a7a0e8dde3178085e7
WATER MARK in ceiling causing Fire Alarm is about to fall off because of the leaking issues
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Corner of the tile outside of the house is cracked.
28c7c72b453638cf146e39c64794db93
65
66298
Jassia Huerta
9154120748
14816 Tierra Crystal
Paint stains in the floor due to water leak.
617f5e074de6f22e5a0f179357ceeb51
During the private inspection it was stated that there was a problem with the roof. BIC had replied that it was fixed but with yesterday rains we now have a water mark on our ceiling creating paint to fall off. Also the day of our move in 8/8/20 that there had been paint stains on the floor.
ce4e0d4c0943dc739133709f904e40f2
Tile outside is cracked tile is about to fall off . In the corner.
0a9e5bae032755a7a0e8dde3178085e7
Fire Alarm is about to fall off due to damage from the water leak,
28c7c72b453638cf146e39c64794db93
Paint from wall is coming off dude to water leak from the ceiling.
5cd2eaac8280b77c56328b4e6d389c5b
66
66302
Jassia
9154120748
14816 Tierra Crystal
Due to water leaking over the weekend (stated on previous claim) door frame and the door itself got damaged. The wood has began to rot in door frame and the paint in the door is coming off.
5c4c1e2ca54f5cb77fd1565055b86c5b
Wood Door Frame is rotting
efa8b3aa680bc70be5f318bad534055a
Paint in door Is coming off
ab4272d50ca34921eb2a7e369467c219
Paint stains in floor
67
66404
Santiago Portas
9155403739
424 Fashion test, nor real
Cabinets touchups
cbd665b9f00a836086b92fc436d071c7
68
66430
Santiago Portas
9155403739
11440 Motivated
Test no 106
91606c24a54c5fce87ef3062469e7489
69
66463
Eunice Thaden
915-449-7559
804 TS Daniel Cadena Dr #A
On the walls on each side of the walls have noticeable cracks as does the wall around the corner towards porch.
280cc86514c41497724be80b54636439
808bf7ca4b69dddb926a715c80faa3dc
0a34753ea15de7e80e5145b4dbfdce84
70
66465
Robert Kenedy
9155403739
White House
So many issues
54003b05aa03e95e5840a5b99a4a2ddb
MOre issues
Complains
shower head not working properly
71
66663
Gina Welton
7149280155
7853 Enchanted Cliff Dr
Upstairs bathroom door does not shut properly since we moved in
5d2323bd4ac281662f57a6bb3a59e49b
Cracked tiles on roof since we moved in
d527d898ec1efa67d149d40fcec6eaba
Roof had areas of water pooling on the pre move-in inspection that is unclear if it was fixed. Need proof this was corrected.
c8a4c146468c2614df2ae9d4c5be6aef
72
66710
James Underwood
6103045620
2725 Tierra Gijon Place
Outside rear sliding glass door - the stucco below the door is cracking and falling out
916b8838993d4c6415c5bcfba3022de5
Kitchen - 2 drawer under the stove keeps dropping off of tracks when pots are in cabinet.
65a1684b2539c29a479f84a53e52a93d
Front door - outside on bother left and right sides at bottom are missing spots that need stucco and bugs are crawling inside.
8aed01ceab85345ca458542efca5a9f2
Kitchen - top cabinet above refrigerator is missing a light because it has a glass door and the rest have lights.
e0f7b8edaa3d7c487deb2d5bf8a969e4
Missing a garage door opener, only received 1 for the for the third garage door. 6) master bathroom - tile below the bath tub cracking
9f206f3658f7ead0af3dcbd522bc16d5
73
66732
Daniella Minjarez
5755203067
381 Isaias Ave
AC leaking into our house
ba4f985caa71cfed560e755771ea4027
Water damage due to AC leak
74
66947
Christopher Nazario
915-491-1709
2641 Tierra Murcia 79938
ceiling: dry wall not painted, cosmetic
04bf6df50943ad86a212852027f1b207
Air Conditioner: Poor circulation to third bedroom, and theater room
17c83674edf3824537572cc6e321cb48
Stucco outside cracking and deteriorating
dfa4f327506b0821a76c2dac230bb6de
Moving Thermostat; awkward positioning
3790caf31a7249e82e7310bf9036e3ad
75
66965
Jessica Leon
9154071044
14704 Boer Trail Ave
Below AC duct there are openings,
40b458b8dc388704d81bca052ee33a29
Cracks on the sealant of the pipe penetration on the roof
77b522875490109d9b5dc9a092924217
Cracks through the inside of the master shower.. fixtures have been done outside previously for same cracks on the same place as well..
ee639a7f293db68afe820f9f5c7939a0
45f44b0ac5cb4ce0634d97fec4bd7022
e61dc6ef5282d967ac0e8add5f01f9cd
76
67002
Joel Pineda
915 2632923
960 Nellind St.
Problems with the toilet is off the floor, I need to accommodate it again, Regards....
67048c4ae431e5e993a2c7e0b27163bb
77
67021
Andrew Paguio
4802382464
14825 Tierra Coruna Ave El Paso TX 79938
Garage weather door seal detaching
53675d1ce03abf66a52641bb4229e1a4
4801172fe0759073c06019710c89ae09
78
67159
Crance Clemons
915-588-6808
2804 Tierra Vigo Pl.
Roof- cracks and crevices need to be sealed on the roof and protrusions on roof.
906f780321aa563e2533f2f10282d101
Stucco outside around home is cracking and needs to be sealed.
2aa5b5d9a9892cec30a8d4c74daed19d
79
67297
Rebecca Reyna
915-258-6331
12411 Triple Crown Ave
We have had three different occasions where the rock from the trim of the garage falls off. It's happened once on the right side and twice on the left. The left side was repaired in June and it has fallen off again.
baf10e59bc20d2fc6652fb0a4d82644b
The tile in the living room has chipped on one of the corners. We had mentioned it back when we were having issues with the decorative rock from the garage but we were advised to send it in an email.
c02a5ec966d74219859425ccaceecb07
The rock wall in our back yard was not finished. We were notified by a neighbor that the back of our rock was was incomplete. I have submitted photos where it displays the neighbors side and ours.
a6e558dd2499afc25b38f4f9ecd3f67b
fac517f4b42a863a1d84f4318b38619b
ef446a5dfc2adaeeeb43355e2e14666f
80
67306
Courtney carter
4178188118
14912 Louis Baudoin ct
Toilet sounds like a rocket ship.
52b60caa9b4c721fb1be168c856aba56
Rusted off gate fixture
a4aca47138773d3d60877d58ef50b860
Pop nails
9f2111d1a32ccd91b3472699bc947f8c
Cracks in drywall
c69eddfa7af80967d448579ce2b49ffb
81
67341
christian lopez
9154716813
3017 Bob Beamon
A/C in spare rooms not circulating to all vents. Possible air leak in vent system.
c817fec641eed0bf699e51f803cb761d
82
67388
Corey Milner
7035543003
7805 Enchanted View Drive
Leak behind washing machine. - Water damage visible on drywall - Outlet below water hookup is not GFCI. Needs to be switched with outlet on side wall in laundry room.
a86efbc70ec4f690ae47af86124ff330
83
67443
Andrew Paguio
4802382464
14825 Tierra Coruna Ave
Possible defective smoke detector. Main unit kept going off in the Hallway multiple times stating CO was detected and then also Gas was detected. Had Gas company come out twice and the first time they detected a small leak behind the stove but not where the detector was located. Second time they came out when alarm was going off nothing was detected and everything was normal. The gas company advised us to check with builder about the alarm because it may be defective so we switched the unit to another room to see if it would go off again and it did.
689dced1b05dbc57e8d3005d094585f4
84
67447
Jasmine Sotelo
9153191954
393 Isaias Avenue
AC UNIT NOT WORKING. DIAGNOSED AS A COMPRESSOR PROBLEM. UNIT HAS HAD MULTIPLE PREVIOUS ISSUES.
74a1519e3c87169884936d39446ba90c
85
67455
Jesse Sapien
9157049130
6081 pocket pl
ac unit is leaking inside the house
800a3e6790bc50c303e539f53bb1cb86
86
67633
Adaeze Ezeribe FKA Okoye
9192793343
6105 Pocket Place
Guest toilet on second floor has a leak
13ea2be0bafc31fcdc23ba0c7461c4e2
Masters toilet requires 2 flushes to achieve a complete flush
Guest toilet on the first floor, after flushing the handle doesn't retract once the storage unit has been filled.
87
67694
JOSE ROBERTO SALCIDO
9152382438
367 AIDAN GORDON CIR
Techo esta goteando brea y por consecuente mancho piso , pierdas y paredes. Se hizo una reparacion hace 2 meses pero no se arreglo el problema. Gracias.
ec0075b1b1a47ed19bff70c1a5dcf8d1
9c727d2a5f92f9afa7bc739842d9b0d4
59358159344ab75433e29b785a704db3
02ae616d7e13a6585272eebac7ca5f72
88
67702
Timothy Gilligan
9083034769
420 Fashion St
Water heater malfunction
11a1a14bd6da3291f3b894312e0d3034
89
67709
Jesus Santellanes
9159229072
953 Haggerston St.
Dryer not drying nor heating. Inspected by the manufacturer and came to the conclusion that there's something blocking or preventing the vent towards the outside of the house. Manufacturer recommended to contact the house builder to have it checked.
c8a52fb55d936f9434f9ec2e70c039f8
90
67715
Leonardo Poggio
(915)316-5005
7272 Meadow Sage
A/C Unit not working properly.
a0bdbe776105fd6cb0c3a4c9086a6fc4
91
67868
Miguel Payan
9152532889
3405 Dana Grey
House electric box will not close dangerously exposing high voltage cables.
d8537417001a60719144f6804be13fb6
Tankless water heater runs out of hot water within minutes. It was already fixed once. This will be a major issue during the winter.
Rock wall has many holes where cement is missing. This is not a maintenance issue because the house is new, less than 5 months.
92
67897
Katherine Aguirre
9155406643
6089 rivet pl
Never got the handles for the closet doors
1f9a2171f704e873bff3b35c5e55ae54
Ceiling fan in guest bedroom not working
AC on top floor whirring
93
67965
Ana Mayra Ramirez
9157279813
2105 Con Lockhart Pl
El bolier de la casa tiene una fuga, esta tirando agua
a8fbcf260cb916693760deffa680419e
94
67972
Kenneth Mack
2488285186
14941 Tierra Isaiah avenue el paso TX 79938
Master floor molding pulling away from wall.
6fbba57d8ee5ffeb4d2b5b4241dd80ad
Mater bathroom shower frame not installed properly
9383a3c7d6fefe448b2a5d04781693e3
Back door molding is crooked or not install properly
12100f2f69976c0db600e08df2484290
Secondary bathroom door molding is crooked or installed improperly
c8ea18a81fe77cbb7b493fa7f5602758
Master bathroom ceiling is cracking along the top wall.
fa4039fde827dfb8fd84d6cb4b983dba
95
68171
Kenneth Mack
2488285186
14941 Tierra Isaiah avenue el paso TX 79938
Garage missing sealant thus causing a black widow issue.
1cb93add6673d9819edb544e5185050e
6448653cfe47d0aa4e7493af9857744a
96
68176
Martin lopez
2544009528
2001 william caples
Electrical issue two way switch never worked properly in living room and kitchen.
6dc8e53af66f52a3276b1faf6d32e18f
Hollow hole in the dinning room wall
97
68387
Juan Gallo
9154876522
13642 Linton
Crack on the structure inside and outside There are several of them
1b7c7fd27023aa4d797d625a443f3b3a
We where still missing one tree
8130352c463f1afed1ae9098b8b5e884
f8cdfd34a968a7d312d3ad656c1ecb5d
338fd837d804bee5ebeb90d600accc98
338fd837d804bee5ebeb90d600accc98
98
68402
Rosalina Rogers
3143082699
14261 Russ Leach Avenue El paso Texas 79938
The AC from the vent is sucking the filter
cd57ee6fd897ed760abc84a97e400189
The vent is blowing so hard and its noisy
The vent is dripping water from the vent
99
68406
Rosalina Rogers
3143082699
14261 Russ leach avenue
The AC is blowing to hard and its noisy
cd57ee6fd897ed760abc84a97e400189
The AC is dripping water
The AC is sucking the filter
100
68407
Gabriela Ferron
9156919142
13479 Keighly St.
The main front door and back door are not aligned property and we have a hard time closing the deadbolt lock. I had provided pictures. Picture attached.
eccc370a1d2b8e786c4461fc2f6a0dbe
AC unit is making a whistleling sound every time it turns off, this is the third time I call for it.
a6e09774afdfcd7d502a99d0f4ad43f5
When Danny was in charge of warranties he fix the disposal unit because it was leaking and there was damage to the cabinet, said it was getting replaced, did not happen. Picture attached.
c3ca47140244ff24487d7c7d4370e198
Foundation moved, the walls moved and I have possibly what it looks like a screw or nail sticking out of a living room wall.
77ed5a6a52773b57dac9a6d735810328
Also the master bedroom door frame is not an inside frame but an outdoor frame.
2deb2b33879062123819a9c248fd5329
101
68556
Soledad Rodriguez
915 243 9046
2800 Fred Roberts DR.
The front door glass shakes when doors close
664839100e278a3dedd786669bff40b0
2 drawers in the kitchen keep falling off the hinges/sliders. Full bathroom drawer falling off slider
c5159fb1ff636c0a18262bb0c6a81373
Paint drops on floor thru out the home. Full bathroom, kitchen, front door.
ecee4fb05c22edd7424d2d14fb7e126e
Drawer under kitchen under stove top gets stuck/ hard to close and does not close completely.
178ce19d07b2e2a8c90d39a91ad3321d
Hole in kitchen grout.
5df718df51bc151aa967f96a1417af68
102
68572
Gerardo Olvera
9153454203
2177 Purple Valley Rd.
Holes that formed on the roof after rain.
104371a1969859e3bdeae25d7afb0a9c
Another hole that formed on the roof after the rain.
30bf0717ee0ade6bab1748f57f9e25a9
Cracking that formed on the roof after rain.
c5d68eeb5a267fc8fc812986f35d4412
Crack line that formed on the roof after the rain.
a93884126e76b3e1b705529ac4516b1c
Cracks and holes on the roof after it rained.
195385a2995a0465cca471dff2863cd6
103
68580
Gene Palmer
9153467759
3029 Bob Beamon St
Cracked driveway since 2018
fbcde630d41cb93d479221a1787a42b4
Rock wall has cracks and holes.
ef74c474129f827e68efdb7fe0fbca87
104
68592
Nestor Pabon
720-243-2463
14836 Oldenberg CT
Electrical outlet next to back door is not working
8146e663de6681fbe3ce53941da6165c
Stucco finish has cracked on the outside walls.
1004c581339e5636c072f3f394a466cc
Entrance walkway cement is cracked on the left side
e3228a50a070bca512807cd85414d8aa
08bf1b463ec5635e1787e711e8322290
105
68635
Georgina Gamez
9156136600
14833 Holly Springs
Stucco cracking. Spoke to Daniel on April 17 he came by to look and told us that the repairs will not take place until the July or when they are allowed to come into the homes due to COVID.
798a90bb321a62512797d91952a76105
Taping peeling from ceiling. I have further messages between us and Daniel and dates of calls if needed
8e3ba332ef463607c69e52c7b5fb1848
0c365acae80db1b114cfce2737868a6b
e636f81e31ce1b7a55e025ebd0686038
25809e640b5c0afbb80bdb94d59727a5
106
68642
Myrna Villanueva
915-204-7471
10100 Cyan Valley St
The blinds in the living room do not close completely.
99b08abca6d7c255532b59ab82ae2018
Hole in the outside of the house, second-floor kitchen side.
2d6b20f97aec36a740d9db3cc5507325
Exposed wire. Needs a safety protective box. The system is not letting me upload the picture to this issue.
107
68648
Kenneth
2488285186
14941 Tierra Isaiah Ave
There is a water leak coming through the wall of the shower in the master bedroom
3c67a779a650d93b9c97f3dcde79023c
The base board in the master bathroom is tearing part from the wall. It may be because the water leak from the master shower.
950cdb19c35e5fcf9cc3988026a05620
108
68816
Kenneth
2488285186
14941 Tierra Isaiah Ave
There is a leak in the wall of the master shower
3c67a779a650d93b9c97f3dcde79023c
The molding in the master bathroom is pulling away from wall
950cdb19c35e5fcf9cc3988026a05620
109
68817
Leti
915-593-3636
1234 Saint Marc
Stucco cracks
4e386f6948397bc34cc356770fbee563
weather strip missing
paint touch ups
110
68869
Benjamin Nava
9155390194
13605 Keighly St.
3rd incident of Leakage from main vent, Leakage also caused damage to roof and water discoloration to paint/roof, unknown damage under carpet area where leak occurred.
8f832200e8d30b1b4bd27cb070554a5a
Large and small Cracks to stucco on outside of residence. Large cracks continue to spread.
2eb1dca67b9d4863a4990c16379711d0
538466fa40dcaea0fbb3084d260f47af
3fe9f9e5d0a6a692858c0e657600459d
2d4646494eff81b2e6ede4694dc85b26
111
69136
Nickolas bendickson
9158319200
2720 Tierra Malaga Pl
Baseboard molding separating from wall in dining room.
d30eef99a9179295183cb805dc8a5ca1
Faux beams in living room are cracking
62c2121fc83a8c8d965523e3108ed10b
Master shower door falls out of adjustment every couple days making it unable to close door properly
3f86fc2bbb9cb0bc79f6490dd2ab1076
cb653739d0d01f7d9bf97ab5b1bf4777
112
69142
Nickolas bendickson
9158319200
2720 Tierra Malaga Pl
Baseboard molding separating from wall in dining room.
d30eef99a9179295183cb805dc8a5ca1
Faux beams in living room are cracking
62c2121fc83a8c8d965523e3108ed10b
Master shower door falls out of adjustment every couple days making it unable to close door properly
3f86fc2bbb9cb0bc79f6490dd2ab1076
cb653739d0d01f7d9bf97ab5b1bf4777
113
69143
Corey
703-554-3003
7805 Enchanted View Drive
Electric/HVAC - GFCI Outlets (x2). The outlets near the laundry hook-up and the kitchen sink are not GFCI outlets. These need to be re-wired and replaced with GFCI outlets. - uneven distribution of cold air. 2nd story receives colder air than ground floor.
bf2dc4e6b33d653fa5504b8274213082
Floors - Grout on in master bathroom and kitchen floor is loose. - Paint spot on carpet in bedroom
115f641f5926563c01c12e39f58241a0
Master Shower: - Pooling water in master shower due to unlevel floor tile. - Paint around the ceiling light does not match rest of ceiling color - Paint spot on floor tiles - Mosaic tiles not cut evenly on wall
c0d5f522e49165ae1bd6f01037f8afc2
No trees in front.
21d46c2eb294c259f49449bf8a97d703
Marks/damage/unfinished areas - front deadbolt gets stuck when using key to unlock - Garage doorframe near top hinge damaged - window sill in master bedroom has mark/damage - floorboard doesn't unfinished from below sink to the dishwasher - crack in corner below skylight - crack in refrigerator drawer - Garage floor epoxy has marks/uneven finishing - kitchen counter corner not filled in fully against wall - paint marks on: Floor boards under bathroom sinks, Black railing along stairs, ceiling fan in living room, small spots on tile throughout house (I was told these paint spots would be removed after the final walk through)
d30c725ba4fb059039dcfa96e30ba19b
114
69242
Maria rivera
9153304022
2704 Tierra Oasis
Left side of home doesn’t have power, including fridge and stove. It is an emergency
d4d9ab2765a25ed801de4460eb002318
585a427f814a0c357375214fa3389e0d
115
69281
Michelle
5756180173
445 Isaias Ave
Garage ceiling has water damage
11dc24fa812957f1e47a96177c98e3db
Laundry room fan was never connected.
31671c2d7e3cfb1daaddffaa4fe27aee
Water faucet in the back is leaking
e9c06306db6746d1d0ae76a45a5bd173
Never received the paint for my house.
334a222bc14efc60a8cc3ffcec4633db
Electrical outlet doesnt work
78f8a4d2a4b6a088a630fffc7ee1209c
116
69592
Michelle Garcia
5756180173
445 Isaias Ave canutillo tx 79835
Garage has water damage
383fb5c707f6f1431583ec6bdd35612f
c03574f983df4fb8ff42df424dfd34db
12a3a3291e925455af955d1364d1c92f
4c7d35172e56774a15edb9bda7ba0ed9
117
69593
Eunice Thaden
9154494559
804 TS Daniel Cadena Dr. Unit A
Garage door . BIC put a liftmaster garage door opener in my home and the garage door is stalling. The tension needs adjusting on garage door per my conversation with a gentleman at 1-800-528-9131.
f4ed074ee922c18164efdaba18302319
118
69602
Eunice Thaden
9154497559
804 TS Daniel Cadena Dr. Unit A
Garage door problems .liftmaster installed by Bic. Called 18005289131. Talked to a gentleman and said to call you. It could be a tension problem and the garage door is stalling . Ty Eunice Thaden model # is 8010
f4ed074ee922c18164efdaba18302319
119
69604
Leonardo Poggio
9153165005
7272 Meadow Sage
AC Unit not working properly
967c51974f02d109d3584143ab0360be
120
69609
Yazmin Rodriguez
(915)867-3183
12401 Triple Crown El Paso TX 79928
Reafrigerated air not cooling
6d57d8883120f310cb97ddaf08274f5f
Master Shower head Leaking
121
69621
Jesus Santellanes
9159229072
481 N Resler Suite B
Dryer not heating up correctly. Manufacturer visited my home and determined that the problem is due to not ventilating (if that is the proper term) correctly. Manufacturer recommended I contacted BIC Homes to see what the issue was.
c8a52fb55d936f9434f9ec2e70c039f8
122
69652
Juan J Ortiz Jr
9152522365
800B HC Gilbert Minjares Dr. Socorro, TX 79927
Electrical short on light fixtures above kitchen island. Lights flicker on and off.
865db6a58f548d989bbad0819a0d2bfc
123
69663
Omar Diaz
7203204669
921 Kilvington St El Paso, TX 79928
El zinc de la cocina está muy rayado y raspado también tiene exceso de silicon qué ya no se puede remover tal ves por eso lo dañaron tanto (Se ven como si están usadas)
33d47712a3ab27a4f1f9522d64cb1856
La trampa de la tina del baño nesecito revisarse no funciona
1ba5bedfcea6019ebc516b0aabf31ad3
Una reja de a/c de una de las recámaras esta muy desanivelada
83c4f00f0d30cd2c8962b33423b38cf0
25c468b73922509a7825493aab9fd96b
15812d064bf5af07b32cbd449c7d2dae
124
69754
Juan J Ortiz Jr
915-252-2365
800 HC Gilbert Minjares Dr. Socorro, TX 79927
Water pressure is very low and not constant in the units. I had the water company check system and their lines are at the right PSI. I located the water pressure modules that belong to the units to find them buried and not sure they are functional. I am enclosing some pictures of where the pressure valves are located. Please send a plumber to fix the issue. This is urgent as the residents are living with a trickle of water pressure. Thank you!
e5bd776524f34361dff3828bcde818eb
76dbe72d0cf297dfde364237c3e2980b
3cedc78ee91bd7aede9c34da372976b0
1ae62f20bfb964b08d1ce87844f2322a
125
69777
Edgar Mendoza
9154718471
14940 Harry Flournoy Ave El Paso, TX 79938
Kitchen Quartz is still separating where the other piece was attached. Kitchen cabinet where quartz was detached is separated (sink area)
09bd012f7f7d84bed48169eea854a7dd
Master bedroom restroom faucet leaking underneath.
a4826558859d5d73284e50e9d8691b9d
Backside Rock wall falling apart.
d99819831c13eba77309cd1048514df6
Backyard hose faucet water pressure not coming out fully right away.
ecc9f512d64caec92155ce73ae4afa24
7edb6535fcbab121a932c8a61d82a65b
126
69844
Rick Pinon
9153293358
2140 William Caples St
Tiles on floor of restroom broke
3794d932da3995aebb741f493734bf6a
Cracking on stucco on various areas around the house
7d724686cfb532e96639871f34cdcd0d
742800b50fb859bd11f33a32e7ff84c1
95902858e56ce828a8371b4940819949
985bf9722a82ca7b6d513aeec74968db
127
69852
Timothy Gilligan
908-303-4769
420 Fashion St
Tiles around garage door fell off.
cb863d1afe7270c1c5f1b23db27344f0
Back corner of house cracked.
1536edfe61480a9e6248980178b6f4ac
Corner by front door cracked.
b224341c36ceebd1ef5dd8215bd8c8f4
128
69913
Karina Melendez
915-731-4396
14848 Oldenberg Ct. 79938
Upstairs bathroom door not closing. (Called and sent pictures to warranty department since June 2020)
3fd8278f3ee052195cd8e38c788daf1e
Left living room window leaking. (Called and sent pictures to warranty department since June 2020)
17e00410940a7d57f02af028b607de55
Light bulbs going out and continuous flickering. Bedroom/office upstairs, dinning room and kitchen island pendant lights. One of the switches for dinning room lights stopped working completely I have video but too big to upload.
6b4d4369fe029c73fbfb68235ecb7de9
129
69946
Carmelita Garcia
9158558236
11440 Montwood Drive
Test
dc26475483dc18d7584fd89c6a028bb4
Test
130
69968
Manuel Manqueros
9157879634
917 Kilvington St El Paso TX 79928
No water pressure on guest bathroom shower. No hot water at times and unavailable to maintain water pressure. Having issues since moved in with shower. Foreman stated there had been a leak before the final walkthrough and they had fixed it before moving in to home. Issue has not been resolved. Urgent please.
6b62ddba28746a0efcac4237b31597f8
94caec7ab7e61483ccc5f1ea15dd56e6
b5bbcdada06f8ced6f91fd77a568e4ba
c1a70fc0173400ba08d23feecba63e0a
7eb5c4ca77bacef364f2acbe316b8bef
131
69982
Miguel Payan
9152532889
3405 Dana Grey
After one month if filling out this form my home issues have not gotten resolved. Gillermo Acosta emailed me once to say he is working it.
6ad291c4aa3fcabf3592295a52de28d1
Electrical wire hanging, do not know if it is live or not.
132
69989
Mayra Ochoa
9155264694
11117 Sea Foam Way
The kitchen wall has two holes.
716dc047901592c1b64c10fe7f471c95
Two closets doors and laundry doors do not close completely.
156a6d2fd7a071153e6b4d35c5933029
The internet connection located on the masters closet does not work. The internet company came and had to made the connections through the living room.
8f696a4fad17f06a0bfe01afc4d5234f
The kitchen lamp is missing a decorative hanger.
ef87a6ec5cf8abca6967532a2e923371
There’s no cold water nor pressure on the restrooms. An email was sent to Mr. Guillermo Acosta on September 21st and we have not heard from him.
b18e94bee8623e00f20ab7183e85b398
133
70005
Patrick MacMullen
4242996534
7857 Enchanted View Drive El Paso, TX 79911
Cracks in grout of tile in kitchen/living area and stains on tile of paint or concrete. Cannot be removed with regular cleaners.
3779931b0964557ad570dccc5dac30ff
Upstairs bath not properly sealed around corners and edges, and is stained at bottom with glue or some unknown substance that cannot be cleaned or removed with regular cleaning supplies. There are markings on tile inside bathroom, and concrete or something glued to bottom of shower floor. A screw is sticking out of the door in master bathroom.
c925ad7aecc98e271c2f96cbf6684ea9
The outside, bottom of balcony area has cracks and needs to be sealed.
Smoke detector went off after 10 seconds of having heater on and filter was already changed.
Side gate lock needs to be cut so that we can actually close the gate, and one of the upstairs bedrooms was missing a lightbulb.
134
70060
Ana Mayra Ramirez
9157279813
2105 Con Lockhart Pl
multiple
1595237f1926cd72c5dca21bedf6ed25
135
70198
Nina McMillon
360-280-5653
14836 Long Shadow Ave
Cracks in the stucco outside the home on all sides of the home. The seal on the bottom of the front door is damaged , we barely use the front door we use the garage for entrance.
301b39182a171f234cc071100a5f7253
Cracks in the railing on the master bedroom balcony. Floors squeaks really bad upstairs, you can hear ever step that someone takes where you are downstairs.
f4fb65867cc0450dce690b3f4f129c2e
Seal on garage door does not properly seal. The ceiling fan in the master bedroom does not work like the other fans in the home. The fan moves extremely slow even on high. The downstairs bedroom closet door is hard to close.
fea7e997c2df5789a6ac4ab171f854a4
The toilet paper roll in the bathroom upstairs constantly comes off the wall. HVAC vent in the master bedroom was was to add additional one , but never did because that is the only room that stays hot all year. The bedroom door next to the master is hard to close. The door leading to the balcony in the master bedroom is hard to lock.
db2920018587a2124f625fc2a8478b24
The cabinet that is under the stove does not align properly. The drawers in the kitchen does not properly close all the time, there is a piece of wood at the back not sure of it suppose to be there. Water damage under the sink where water was leaking, which was only a few week after move in. They fixed the pipe but not the bottom of the sink.
ddac97aa311f486f5076c2175ef11e53
136
70216
Crystal Salcido
9152416623
6077 Pocket Place
Roof Covering Materials Type(s) of Roof Covering: Built-up Roof (membrane) Concrete Tile Viewed From: Walked on roof. Comments: Roof penetrations, flashing areas and roof coverings were inspected. Life expectancy of the roofing material is not covered in this inspection property inspection report. If there are concerns about the roof covering life expectancy or potential fro future problems, a licensed qualified roofing specialist should be consulted. An opinion or warranty by the inspector can not be offered as to whether the roof has leaked in the past, is currently leaking, or will leak in the future. The built-up roofing final coating is peeling at several areas, in need of repair. There is a left over concrete roof tile on the roof, in need of repair.
4be6781b92f4fca1706a6684a1ba449c
Interior Walls:The interior walls are sheet rock. There is loose sheetrock tape at the dining area and den, in needThere are cracks in the stucco at several areas, in need of repair.The property rock wall has settling cracks, in need of repair. The property rock wall has a damaged detached area at the south wall, in need of repair
a0b0e5ba99d028535d8e17f519cb6ac8
There are nail pops at the den ceiling, in need of repair.
371f3e0c9e4f7dce435f692c2759daf4
The hall bathroom door knob sticks and will not latch, in need of repair. The overhead garage door has loose weather stripping, in need of repair.
ff62416a1204445a338a29ba55a3944f
ELECTRICAL SYSTEMS A. Service Entrance and Panels Comments:100 amp electric service, the meter and 100 amp main disconnect are located on the north side of the house, the main house panel is in the garage. Overhead Service Underground Service The adequacy of electrical service and load calculations are outside of the scope of the inspection. Bonding conductors can not be observed in finished structures to determine their serviceability, continuity or connection fittings and clamps. In some instances missing grounding and bonding can be identified, it can not be confirmed or warranted that all pipes, plumbing and gas, including CSST, metal framing, metal construction components, appliances or like kind materials or fixtures that can conduct electricity are bonded. There are open knock outs at the main panel, in need of repair. The refrigerator is not on a dedicated outlet, in need of repair. Cooling Equipment Type of System: Concord Combination refrigerated air conditioner/heater. Comments:Reading 49 degrees at the registers. The condensation drain line/s terminate too close to the house, in need of repair. Duct Systems, Chases, and Vents Comments: An south wall vent cover flap is blocked shut, in need of repair. The back outside hose bib is missing a back flow preventer, the master bathroom toilet seat is loose, in need of repair. The oven light does not work, in need of repair.
ccef399032ecfe36fb82896a51d65c13
137
70235
Colleen (and James) Jeziorski
9155883078
2109 Con Lockhart Place
This is our list before the two year warranty ends later this month. Master Bedroom • Chipped paint on the base board by the door • Chipped paint on the base board by the head of the bed nearest the bathroom • Knick on the roof underneath the keyboard • Master closet has rough pain area on the top of the door (original “correction” sticker is still on -- • Bottom of the bedroom door needs to be sanded • Scuff mark on wall by outlet closest to door • Closet door stop needs to be replaced • 2 spots on the ceiling Master Bathroom • Lining in the shower is coming off • Scratch mark on the bathroom door • Knicked paint above where scale is • Paint chipped on cabinet • Paint on the window • Crack on walls by tub • Knick nearby tub • Other crack near corner by tub • Paint dried and dripping down by the tub • Tile sticking out caddy corner the toilet Other Bathroom • Chipped paint on door • Bottom door needs sanded • Little pad door protectors are missing • Defogger needs to be checked again • Scuff on outside wall of bathroom hallway Son’s Bedroom • Indentation in wall by table • Indentation in wall at foot of the bed • Indentation behind the door • Chipped paint on the door • Bottom of door needs to be sanded • Line on the ceiling that needs to be repainted Guest Bedroom • Chipped paint on the bottom wall—wood frame opposite bed. • Bubble on the that same wall mentioned above • Scuff on closet wood frame • Scuffed paint on the wall right above the desk • Scratch on the closet hanger pole • Scratch and line on door
168e747c3b73d571cea39f4c5a5c8160
Hallway by Garage • Chipped paint on doorposts—all three • Chipped paint on corner of wall • Sealant on garage door coming off Dining Room • Crack between dining room and kitchen up high—by the door • Chipped paint on baseboard nearest the living room • Chipped paint by left side of window • Chipped paint on small window nearest living room • Chipped paint by the door on the frame • Missing paint on the dining room side on the island wall by the corner • Chipped paint along the frame on the island wall by the corner • Chipped paint along the frame on the island wall • Ceiling needs to be painted where plaster was placed—close to the living room above the foot of the table • Crack lower down by the window between the living room and dining room Kitchen • Knick in the cabinet closet close to the fridge on the left side • Sealant in and around sink area is coming off • Indent in the pantry door • Door pad protectors are missing (the octagon shaped foam pieces) • Light in the kitchen has paint/particles sticking out of it • Missing paint on the lower cabinet door (nearest drawers)
Entryway • Missing paint on the corner/chipped paint • Dings and chipped paint below gallery wall portion • Missing paint on door frame • Scuff mark on the door and closet door from door protector Living Room • Ceiling needs to be painted from where plaster was placed • The texture is different for the light between the living room and the entrance way. Looks like there is a line there. • Small black line on the corner in between the hallway to the bathroom and living room • Knick by the archway leading to the master bedroom
Outdoor • Chipped paint on window frame (silver part of frame) of outside dining room—small window • Chipped paint on front door • Top left corner sealant of door in front • Cracks near roof above window front of house • Cracks below front window and above • Crack on railing in front of house • Crack found on right column in front • Crack front of garage • Gate right side of house • Cracks throughout right side of the house • Back window frame is coming off—third window where master bedroom is • Cracked column in the back of the house • There are holes in the wall between our neighbors and our house • Glob of paint dried in patio area on halfway wall toward the top
138
70253
Jose avila
9154947287
10120 cyan valley st
Master room restroom no toilet paper holder
38aa2b3d630ad9d4698f5d708317e7b4
Master room restroom no water presure on shower
94e73ac647ce76371e2ec3d16d58fec9
2 damage wall corners
8cd25edf1739f94fefdf8d5f7c5ecab1
Wrong drive way lights Pipe on roof not painted
2baf87c44ccec91957e994499d6b5202
Electrical outlet falling Kitchen sink motor not working
fc61ae1c0b88ef09d986be5d2f305704
139
70333
Jessica Nuila
9154439226
3425 Dana grey unit A
Outdoor outlet in back patio not working
c61ca189e829cfe1df09206b62d45af5
Front and back doors not aligned or sealed properly. The doors have to be lifted up to close. We get large amounts of sand that comes in through the front door because it is not sealed.
5ad4fc3dd964dc6e2c959984e3503d9b
Cabinet baseboard unglued and fell off in the kitchen
140
70558
Kenneth
2488285186
14941 Tierra Isaiah Ave
the master bathroom bottom floor molding is coming unglued from the wall
950cdb19c35e5fcf9cc3988026a05620
Pieces of the gate is not securely fastened to the concrete and the other part needs to needs to be welded or stapled to the concrete
01a22a8b74403085bab8f82aa7d6e04e
The garage walls need to be complete.
1cb93add6673d9819edb544e5185050e
6448653cfe47d0aa4e7493af9857744a
141
70646
Kenneth
2488285186
14941 Tierra Isaiah Ave
the master bathroom floor molding is coming unglued from the wall
950cdb19c35e5fcf9cc3988026a05620
the gate needs to be re welded and fastened to the concrete
01a22a8b74403085bab8f82aa7d6e04e
the garage needs to be completed
1cb93add6673d9819edb544e5185050e
6448653cfe47d0aa4e7493af9857744a
142
70647
Eunice Thaden
9154497559
TS Daniel Cadena unit A
Garage doorwas never fixed on thursday or tuesday .
ac44c04af95d759f6faf3a1f54dc3bc2
I had told you about the moulding falling apart in my.dining area.
ae68fb4b6f33ee04a7aa68605488df1f
143
70732
Marisol Garcia
9152832030
14840 , Tierra Crystal 79938
Pintura por toda la casa en los pisos
4475657bd5013a18685db484aab5de45
Pegamento en todo el sink y la chapa de las puertas nesesitan agustarse
06d212f64a59994e8621f06a7e494ba3
Un tile del pasillo está flojo y también un cajón del la cosina no cierra bien
ea3c426d2245945dca15afaad5896f07
El baño de la recámara máster tiene mal olor en el sink
25aeaa0f553ddfef00ddcb174c2c61c7
Más detalles Enchufe de la sala está flojo
864593d059f0cde5a409b2f54e32e703
144
70925
Jesus Holguin
9152028881
1029 Paseo de Suerte
AC not working, only blows hot air.
aa966572296d5b3997e92417c4789b0a
Dishwasher not powering on.
b7be785cc89fd0df4432b4bd7072ad24
We found cosmetic damage on the garage door that we missed at walk thru.
570e458468265f63ba9d91b2004a1201
There are stickers/adhesives on window in master bedroom that were not removed.
There are several cracks on all 3 rock walls.
145
70959
Manuel Manqueros
9157879634
917 Kilvington st
Hallway shower. No water pressure. Plumbers unable to fix at first attempt.
858b665ed615d0249bb0d943fb19794d
146
71029
Ulises N.Galaviz
9152826357
6092 Rivet Pl
Foul odor emanating from underneath staircase carpet, especially when environmental humidity is higher. The carpet company came and replaced 2 steps only, but the issue turned out to be the entire staircase as the smell still persists
c12197b3fcbc31e20dba64cdb86a30b5
part of the staircase carpet is detaching
7d9853f69898b8573bfb85c76326f0c6
front and back doors are tilted and need adjustment
cea87530f63fdcfea3b77061e615e604
front and back doors have openings/cracks when closed that need to be sealed
0ff158ec81d366f18af2c8c173f38db8
garage door needs door strip on the bottom (small insects get in)
147
71031
Ulises N.Galaviz
9152826357
6092 Rivet Pl
a concrete stain was left on the entrance walkway
41b27b2d418f50d47dd3176dbd63c367
the kitchen sink disposal button is detached
13a2e4cf86bfe88975e61d1ba0c6f1d7
there are various stuco cracks, rough/unfinished edges throughout the exterior walls and pillars
13082ef2cf8eb720a653fba122206133
roof of backyard shade area was left unfinished (the roof contractor never returned to complete that)
cb9332ee0b4685737e6a3978e85efd9a
148
71034
Ulises N.Galaviz
9152826357
6092 Rivet Pl
Garage dry wall is warping
3263d6075041a78b2fb61aabcd54e3f7
Tile on front landscape is loose
ed5231852f563e15cfdf5fb323cd47c7
149
71035
Ulises N.Galaviz
9152826357
6092 Rivet Pl
foul odor emanating from underneath staircase carpet, especially when environmental humidity is higher. The carpet company came and replaced 2 steps only, but the issue turned out to be the entire staircase as the smell still persists
c12197b3fcbc31e20dba64cdb86a30b5
part of the staircase carpet is detaching
7d9853f69898b8573bfb85c76326f0c6
front and back doors are tilted and need adjustment
846bb1400a264d38b6c42e5c70ebb5c7
front and back doors have openings/cracks when closed that need to be sealed
846bb1400a264d38b6c42e5c70ebb5c7
garage door needs door strip on the bottom (small insects get in)
2363c97beb5a612d7f0694c61593fa9b
150
71036
William Rogers
3142811043
14261 Russ Leach Ave
There are exterior issues with the home with cracks along the wall outside the home
2305dde449011577b2ef83c2b4079092
The roof has water ponding
ed1e791a68cc02ec6c94c0c4b9a0068f
Ceiling fan is inoperable in living room
45f90989394da3027cb5d07b2a1fe3fd
Weather stripping in need of repair for garage door
7862f101b8bbd3dced5b46ae29a11306
And various other repairs per the attached home inspection report
250feb30838e6bd0c2334478971fe664
151
71071
Frederick C Hutterer
9155394155
933 Grandevole
Stucco/paint peeling off of back exterior wall
2bf50ab02ba328af010b8d75096fa9c4
152
71145
Laura Carrillo
9152692610
805 HC GILBERT MINJARES DR.
2 Cracks on Rockwall.
ba2cb38abc5749234eae3e9c67758d6b
gap-in frame of mirror; downstairs bathroom
52c4e1ea1566ae0f09ca9a1acd5ff4bb
falling stucco. By back porch.
d765c144fa0473807a91e132ffc6949d
wire (or something outside) of master bedroom window.
a7c7cc72dda2a3e880b70c39bca888eb
Please just clean the skylight; (don't have a ladder that long). The stain drives me crazy, every time I see it. lol
ae4c0cb21101745551197f4854cf789f
153
71149
Laura Carrillo
9152692610
805 HC GILBERT MINJARES DR.
The ice maker in the refrigerator is not working.
7e23fc6fc8d2b0ebaecd21d50579e021
154
71150
Shirley Cienfuegos
9155884456
14505 Charles foster
Barn door no on track , door doesn't roll closed correctly. Festival home, would need fixed any day before 11 am please
9466b3b63bde176bed7c54a29ea01218
155
71267
William Rogers
3142811043
14261 Russ Leach Ave
Hydro Message Therapy Equipment in tub, electrical motor not bonded properly. Located in master bedroom.
210970e342d64308591c95a4d2842bd7
156
71327
Beatriz Quinonez
9152160234
14936 Harry Flournoy Ave
Possible leak that had already been “fixed” It’s on the garage and though we cannot see the leak the floor continue to get wet. Problem had already been fixed but there’s still water.
0979bb534bacdaa9271b4fb821550d30
The alarm that detects the gas and carbon monoxide keeps going off. Batteries have been replaced and the gas company was called. Gas company spent about 2 hours trying to figure out what it was and couldn’t find anything. He instructed us to call you all to come look at the roof because there’s a possibility that there’s a gas leak in the roof or possible short in the wiring.
048344885cecb0ceb43d8d51da539ae8
157
71347
Roberto Villalobos Jr.
915 892 3501
807 HC Gilbert Minjares UNIT A & B
807 HC Gilbert Minjares Unit B front door does not secure. Electrical Plug in Kitchen inoperable. A/C not cooling properly.
1a284bd8d67c27eec4f6f9b857f3f768
807 HC Gilbert Minjares Unit A A/C not cooling properly , Kitchen utility drawer falling off and bent rail. Carpeting in first bedroom gap opening. Seams coming apart.
158
71407
Oscar Payan
9152695303
789 Pontop Hall
Nail heads showing on walls
5ba6a19191f39ecb9d903446f9224080
Nail heads showing on ceiling
55e04d9c31302d7d814f109a7515bc95
Bar light fixture showing signs of cracking
5bfbeb4e48a906277d41524c964f9a20
f6ff590baf9117d18f9a23b48f63966c
a34de4c93cee60a4aeff6a3d9311e43f
159
71961
Karen Masterson
4407491585
1052 Gunnerside St, El Paso 79928
Shower door damaged at top, and seal loose at bottom of door. Also, oiled bronze finish, but installed with stainless steel screws!
62de53c4e1efafc268964dc19157d762
Damaged tile in bathroom
16ca778d2e67704c9819f64f827040d6
Cover for water access/turn off valve is missing
b7a48e1a5e9a6e47a737f8e5a36d7fe1
Poor/incomplete sealing on planter wall
843701c3dad5d8a048f34c00c853f1ac
No cover installed on outside clean out. This is not the complete list. More to follow.
4554770cc2fd7b91270975da7c0e2902
160
71976
William Pomares
9159746319
10136 Orange Valley Socorro TX 79927
Heating system not heating the house properly
66e225de33d63cda1f3358eb7e71d755
161
72152
Christopher Nazario
9154911709
2641 Tierra Murcia st. 79938
Issue with the garbage disposal/dishwasher unit. Summary: This is the second time our disposal has stopped working. The first time, someone came, and reseted the disposal which made it work. My husband has followed the steps but it is not working with the reset. When we first moved in we had an issue with the dishwasher not turning on, and when the Bic warranty officer, Daniel, came to fix it, a water pipe bursted and water submerged all the electrical circuits under the sink. The dishwasher is working and nothing is clogged on that end. We have tried contacting warranty officer with no luck and now we are getting a smell that's coming from our sink when you walk into the home. We want to get this fixed as soon as possible. Thank you. Respectfully, Chris Nazario
a9983d8fe8017cd51ee61800aaa3921c
Finishing texture and paint on the dry wall.
162
72160
Jesse sapien
9157049130
6081 pocket pl. El paso, tx
AC works but heater does not.
1e06247d5eec8cb4d9a34fb745cd2cc1
163
72250
Jose raul martinez
9152051638
13582 sproatley El Paso tx 79928
Tape Line showing on laundry room and first room
8ae90db17bc33c6531828ac9b8d0a305
Cracks on garage shelf’s and bottom molding caulking
905c5c3925c4b478d3dc556a3ba6fb45
Cracks on hallway roof
9bebe9548bfa0714271698af0f000390
Nails coming out of walls on in 3 rooms
22713f02034093c33fd5b4f1cfedd8c6
164
72428
Jose Raul Martinez
9152051638
13582 sproatley El Paso tx
Toilet on half restroom is loose
738692a9dd75cb583d6127e14393fd3a
165
72429
Fernando Morales
9155251885
13624 Samlesbury
grout is cracking on the edges no silicone was added in upstairs restroom
8e11b24726e12731e3bb142ff81ff70f
walk in shower drain not installed correctly jacuzzi to be finished polished
downstairs restroom strong sewer smell since house was bought
Over spray on windows
upstairs master room left sink get clogged with plug
166
72461
William Pomares
9159746319
10136 Orange Valley Pl
Outlets in both up stairs bathrooms not working. Wont produce electricity when an electronic is plugged in
7ac236a2c0f763efc3c84f05918da993
4f299940451f5f20628658fb3056c6e8
6c605747c8eb504d6c74bfa28d76ea8c
167
72467
Edgar Mendoza
9154718471
14940 Harry Flournoy Ave El Paso, TX 79938
Kitchen quartz is sinking where other piece was attached.
645e7dddb56ae0b83519f824449fdb84
Cabinet underneath kitchen sink is detached.
d99819831c13eba77309cd1048514df6
Rock wall in back yard is falling apart.
b0e873faffb74417ea98cfb35ae3ab77
168
72515
Bernice
9156332076
14824 Tierra Crystal
Plants not planted correctly. Roots are showing and are drying up
30b8e673abff2ebf0e58f66b37c2a65a
Granite is not sealed correctly
65530dd8bd7ad427ced2855662816886
Mirror in master bathroom room need caulking out around it. Feels loose and can see the cracks
ae7f8cf77e7cdd612ef4053d6da52c22
Light fixture need more caulking around it
5dae8f00f217612cae8a6018bb1d2362
Drawer stuck
30b8e673abff2ebf0e58f66b37c2a65a
169
72521
Bernice
9156332076
14824 Tierra Crystal El Paso Tx 79938
Plants not planted correctly
30b8e673abff2ebf0e58f66b37c2a65a
Drawer stuck
ee810c4fbc4aafae01311337504c2526
More caulking needed around light fixture
ae7f8cf77e7cdd612ef4053d6da52c22
Caulking needed around loose mirror in master restroom
3b5a22229d443e9df8b844273968605b
Granite not sealed correctly
30b8e673abff2ebf0e58f66b37c2a65a
170
72522
Karen Masterson
4407491585
1052 Gunnerside
Faulty wiring for dryer?!? Brand new dryer installed, and when they plugged it in there was a loud BANG, and light in drum flashed and went out. We thought it was a faulty unit, because our circuit breakers didn’t trip. Ordered a new dryer. They tried to install second new dryer today. Same thing happened! So not the dryer, but the wiring! I’m very frightened! It’s making me say “not an emergency” in order to submit this. I feel it’s very urgent and left Mr. Acosta a voicemail on the urgent phone number and am awaiting his return call. I am sending this to document it all! Please be advised I HAD to check the no emergency box, even though I feel it’s pretty urgent!!
ab39b934642c24e5b722e65e04661c01
171
72537
Ashley Onogomuho
9047709176
2173 purple valley road
Grout by front door is breaking and loose
7393c62309da1884574ab7653fea2d84
Water leaks onto both bathroom sink countertops when not turned up all the way. Faucet is too close to edge, makes it hard to wash hands etc
523de94b5da083ea0426625e355bd3d3
83c0c30e66450f2b94ea69aeb222d56b
172
72565
Stephen Baker
5128149042
13377 Plumpton Rd
We have a roof leak - I could see the staining on the ceiling. I've been trying to get someone from your warranty department to answer the phone (NO LUCK) - I've left multiple (NO REPLY TO ANY OF THEM) - I talked to the operator at your office and she put me through to your number (VOICEMAILBOX FULL) and was unable to contact ANYONE in your department. Since I regard this as important, I had a roof inspector come to look - he confirms a leak - plus TEN other defects that will likely leak plus a major defect in the way the roof was constructed in the first place. I've tried every possible avenue to solve this... I NEED AN ANSWER **NOW**.
249f4eac3865c34c2120108f6b7c7907
Six months ago we reported a problem with our shower door - you sent some one to look at it - they went away without doing anything - and nobody has contacted me since.
3ace4b8ebd79d8690dfe15a36ea441b1
The electrical problems with GFCI's tripping when they shouldn't was not adequately addressed by the guys you sent round. They were supposed to come back and get another look at it - but in the end, I gave up and replaced a bunch of GFCI's with new ones - and the problem seems to have abated. Your GFCI's are **JUNK**.
c6533e0ebd7edb19c0f56ee9b7ada34e
cea10b224c4f3d7791e06a6f244cb625
ecf6c6cb35c76cd51e570c3408720f53
173
72617
Jesus Ricardo Holguin
9152028881
1029 Paseo de Suerte
Bathroom downstairs- grout touch up needed on floor. Paint touch up or repair under light fixture. Outside coat closet touch up on grout needed on floor. See pictures
b05a065ef6cb13b596acb01b2b1652ad
Bedroom #3- 3 electrical outlets do not work. See picture for reference.
bc0cdff843aca154e510d549e2244c5e
Garage- paint touch up needed, was addressed at orientation but was not completed.
9739aaea7b0d934c0ff02fd59230ffc0
Upstairs bathroom- low water flow in toilet.
04b4ce53ac32f5770ab883460c1c2e35
Kitchen- under counter, granite damaged, was addressed at orientation but was not completed.
174
72736
Ever Sarinana
915-305-5128
777 Hertfordshire Street
Garage door insulating strip is coming off the wall.
547b1c15602b4a545648bac8ad6deefe
Bathroom on main floor has a noticeable water leak sound coming from tank.
dd695d9ed11921c6833cf13fe10e9990
Carpet on stairs is coming loose from under the stair lips.
175
72741
Carlos Heard
9153286432
7817 Enchanted View
Bathroom door not closing
9764825130de0055881d4e0bf79c6cad
Touch up on all cabinets
bed70c81a66bfb00dcc58128fc5ff3d3
Microwave not heating
a1d19f568387a713a4be4a5241e379d9
Grout in master bathroom stained on walls
db25a9045535d1b43fc2729fa953688a
Stairways paint touch up and clean up
176
72766
Roberto Gonzalez
7199606509
2129 William Caples st., El Paso, TX 79938
Christmas light outlets and outside outlets are not working.
862448df0d97fc93101439110c071233
177
72794
Arisbet Jaquez
9156138111
10116 Cyan Valley St El Paso, TX 79927
Electrical shortage at dryer receptacle.
1eaa8884aed74529c20bb6a545cfd22d
178
72865
Eric Gurley
9155415552
14805 Bobby Joe Hill Drive
My outdoor outlets are not working. I reset the breakers but they still do not work.
9b65f1f9cca4c85187855df86a7a5840
179
72876
Minerva Al-Tabbaa
9157403463
6226 Brazos River (Model)
Tile is missing on the left-hand side entering the flex/media room.
cce99790b21ba53a72829cbb25e94814
Master bathroom shower.
fc96f405cd4f5012c4f2490a8d40e400
Master bathroom shower door is not aligned.
0e44a3874152e5825a97359cf9fda75d
180
72940
Salvador Villanueva
9156304127
14648 hunters grove ave 79938
Mayoría de los tornillos están mal puestos y no se pueden meter
5fb109b9430dc547b31f94bc0b5d70ea
La entrada se está abriendo partes
6a3e7718742eb7b829cfc751b996373e
Se está partiendo la pared ya no la habían arreglado unos meses atrás
1a0e6d287177a3c7890322a9ba180ad4
Hay un corto o falso contacto dos focos están parpadeando
fcc3515d8e1fb90c3793c1e2758b02d4
e5a8d9562e837e245d0d81dddd461c94
181
72942
Miguel Rivera
9154072345
944 Pellegrino Ave
Opening on the highest part of Skylight Both restrooms were not completely sealed
25f94b9c32a4f712853049c86ca9716e
Missing 1 hinge on one bedroom door
9ecd9e2e9005532a1410dcd7a27039a4
Missing caulking in several small areas
a91ac53edd0fa11c631429b8a37ce874
Cement in master bedroom on floor and walls
cd0ee3de403c090c04bc94bf9ff0972f
Spray paint on restroom cabinets Couldn't be clean
a346c2a2c46d7a011ed47b6d0803615c
182
73018
Daniel Alanis
9152222948
10124 Orange Valley pl, Socorro, Tx 79927
Outside power outlets have no power.
bb3d18c441e5668e493fb5aa35200c90
Floor has only be swept. It has never been mopped or used water. Grout on floor is continuously falling out and breaking apart.
70619c6f3dbb49b5505b4097ae72d279
442b90502f0bc179788270c3292ebc2d
04a06a3c740db5d1a7501e51888fc4bc
183
73062
Karen Masterson
4407491585
1052 Gunnerside
Garage door not installed properly. Binding. RAC RAC Doors owner could not install opener because lack of wood framing would cause more issues with door. He said door needs to come off, framing installed and door replaced. He said will need restuccoed. He said BIC must have overlooked this, it is an accident, but needs corrected because door is already binding.
3ef5984dc65f25530f7622af24834b2f
184
73175
Gabriela Ferron
9156919142
13479 Keighly St
Back door latch does not close. Deadbolt is not closing properly.
a281840e94e7267614b69ad7827f34a2
185
73184
Ruben Escobedo
2103918853
12407 Triple Crown Ave
Fill valve in downstairs toilet and water supply line leaking
5c559763bef276830965825c72ceec61
186
73206
Adrian Terrazas
915-328-4416
14840 Hunters Grove Ave., El Paso Texas 79938
Cracks are growing at the wall intersections both at the ceiling end and down below and at the wall base board. Multiple locations/rooms.
d35c0fb577598f071eefef30c60ae9ff
Verify electrical outlets, when plugging equipment/testers there is no sign of power in the restrooms. Need to be fixed.
187
73281
Karen Masterson
4407491585
1052 Gunnerside
Garage door binding, leaving black streaks.
c06950729156519bc3d7dddb6f9793dc
218ec33c81144b3c5c6802db79bab4c4
2398917511c1205fc219e4ed3d6c51c9
f48e5dd802c2e7680c6c5b4d58b9cd18
c11638df3471a998964ca1ef67bfd934
188
73285
William Pomares Echevarria
9159746319
10136 Orange Valley Pl
Driveway needs repair after water pipe fix.
82492dc0a5e03499b9c29d8c4244b043
189
73368
Christopher Nazario
9154911709
2641 Tierra Murcia 79938 El Paso Texas
Garage outlets not working, garage doors won’t open or shut. Recent breakers with no luck. Working from home this also connected to my router so my WiFi is down. Need help ASAP my lively hood is based on the intent access
16eb7ee76fa9fb7b95344a1a1c61c4f9
Leak under sink caused the wood to warp and it started to peel back
c9ace94c20830a89e397059cc2ff2943
2bb6f640f1c403d235970a73244b1506
348b20eed9621e2ed7a97335b359bb62
d22c91dcd894d618f92463afffe4cb60
190
73487
Sara Tano
9155250430
14656, Hunters Grove Ave, 79938
Our fire alarms went off last night, possible it was the carbon monoxide detector. The heater was on at the time and we didn’t turn it off until about 20 minutes later once we realized it could be the heater. When we turned the heater off the alarms immediately turned off. The fire department came and suggested we have someone come inspect the home for leaks or a faulty system.
6f1b89d51b092eecf7baa1ad92f4f0cb
191
73553
Esteban zubia
9158431764
236 epsom
236 Epsom Dr. 30 day Work order list. 1. All Bathroom outlets don't work 2. grout in bathroom floor cracking 3. Master bathroom shower head leaking 4. Upstairs bathroom shower head plate loose 5. Master closet tile uneven at closet doorway 6. Kitchen faucet length to short 7. Middle part of stairs squeak and 1 step 8. Garage and backdoor weather striping has gaps 9. Rockwall has cement splashed on it in 2 areas and rocks sticking out 10. Back patio drain crooked 11. All paint has water bubbles 12. Telecom pole still not fixed 13. All tile has cement and grout 14. Garage exterior caulking needed.
71b9ac4f4fa2926ff775381256c4324f
192
73601
Norma Nunez
9152698999
14932 Harry Flournoy
Stucco cracks
24e735e83d9c4ee6e747c0f5ff2e1c04
193
73663
Raul
9156307103
12413 triple crown ave
Outside oulet not working.
727fed1a1ad73105869f0fa074cb9868
194
73686
Karen Masterson
4407491585
1052 Gunnerside
Shower head and handle 4 inches off center in master bath (we have discussed this several times)
9613cf9931a6de3fde63ff29c16ba977
Damaged tile master bath (photo previously provided)
195
73948
William Pomares
9159746319
10136 Orange Valley Pl
Rubber seal around garage coming off
646d40e74a24b4e3cea3bc99c589e5e7
f7d68e8053d259ef8fe87df241757167
196
73989
Eunice Thaden
9154497559
804 TS Daniel Cadena Dr. # A
The same faucet leak has returned. It's bbeen a problem. I feel that there is a defect because it keeps happening. It's been attended to by people that were sent here several times. Ty you. Eunice Thaden
e6f81ce5e0ad3586cf224d5fb6425287
197
74109
Eunice Thaden
9154497559
TS Daniel Cadena unit A
Faucet still leaking water. This has been see by several people that Bic has sent. It is the hallway bathroom. I feel there is a defect because of it not working properly ty Eunice Thaden. Here is a picture I took yesterday.
e6f81ce5e0ad3586cf224d5fb6425287
198
74111
Jesus Buenrostro
9157308148
2800 tierra Vigo
Spot light on left entrance nitch is not working turned off .
e922826be4a918893c6e11ba0a613f35
199
74114
JouanIsrael Pereda
915-999-5001
800 A&B TS Daniel Cadena, El Paso,TX 799
Homes (both units) were never cleaned. I closed remotely and the interior of the home still looks like it is under construction. I have purchased a new home before and it was spotless. Please have the cleaning team come by and sweep the debris out of the yard and from the bath tubs and sinks. *I have sent photos to Magda Acuna for reference*
fed98cd29854b9df0bf7d04726a12264
Door jambs are not affixed properly. My representative noted this on the walk through and one door was fixed but the others still need to be refitted/resealed.
6dc4b7c8ee33b9cb72093c26b81f0f07
Door steps are splitting on all the doors and need to be replaced.This was also noted on the walk through but not fixed.
de9e761ea13d78c180fc2d546d1463ad
e42e230a38a52f8414143facfe96b451
cfbf66901abc26f77e33ffb33f3b251c
200
74116

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